Terms & Conditions

Last updated on 23-02-2025 21:20:02

These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding
agreement by and between EN-GATE ACADEMY OF ENGLISH LANGUAGE LLP, ( “Website
Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods
(as applicable) or services (as applicable) (collectively, “Services”).
By using our website and availing the Services, you agree that you have read and accepted these Terms
(including the Privacy Policy). We reserve the right to modify these Terms at any time and without
assigning any reason. It is your responsibility to periodically review these Terms to stay informed of
updates.
The use of this website or availing of our Services is subject to the following terms of use:
To access and use the Services, you agree to provide true, accurate and complete information to us
during and after registration, and you shall be responsible for all acts done through the use of your
registered account.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness,
performance, completeness or suitability of the information and materials offered on this website
or through the Services, for any specific purpose. You acknowledge that such information and
materials may contain inaccuracies or errors and we expressly exclude liability for any such
inaccuracies or errors to the fullest extent permitted by law.
Your use of our Services and the websiteis solely at your own risk and discretion.. You are
required to independently assess and ensure that the Services meet your requirements.
The contents of the Website and the Services are proprietary to Us and you will not have any
authority to claim any intellectual property rights, title, or interest in its contents.
You acknowledge that unauthorized use of the Website or the Services may lead to action against
you as per these Terms or applicable laws.
You agree to pay us the charges associated with availing the Services.
You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or
forbidden by these Terms, or Indian or local laws that might apply to you.
You agree and acknowledge that website and the Services may contain links to other third party
websites. On accessing these links, you will be governed by the terms of use, privacy policy and
such other policies of such third party websites.
You understand that upon initiating a transaction for availing the Services you are entering into a
legally binding and enforceable contract with the us for the Services.
You shall be entitled to claim a refund of the payment made by you in case we are not able to
provide the Service. The timelines for such return and refund will be according to the specific
Service you have availed or within the time period provided in our policies (as applicable). In case
you do not raise a refund claim within the stipulated time, than this would make you ineligible for
a refund.

Cancellation & Refund Policy

EN-GATE ACADEMY OF ENGLISH LANGUAGE LLP

This Cancellation and Refund Policy (“Policy”) governs all service enrollments made with EN-GATE ACADEMY OF ENGLISH LANGUAGE LLP (“we”, “us”, “our”). By enrolling in any of our educational services, the user (“you”, “your”, “student”, “learner”) agrees to the terms set forth herein.

1. Cancellation of Services

1.1. A cancellation request shall be considered valid only if submitted immediately upon enrollment and prior to the commencement or allocation of any service.
1.2. Once classes have been scheduled, commenced, or access to learning materials, platforms, or resources has been provided, no cancellation requests shall be entertained.
1.3. EN-GATE ACADEMY OF ENGLISH LANGUAGE LLP reserves the right to decline any cancellation request that does not comply with the conditions stated herein.

2. Non-Applicability to Products

2.1. As an educational institution, we provide services only.
2.2. This Policy does not apply to the sale of products, as no physical or perishable goods are offered by EN-GATE ACADEMY OF ENGLISH LANGUAGE LLP.

3. Quality-Related Complaints

3.1. Any grievance relating to the quality, delivery, or nature of services must be formally reported to our Customer Support Team within 2 (two) days from the commencement of the service or from the date the issue is identified.
3.2. Upon receipt of such a complaint, the Customer Support Team shall review the matter and determine an appropriate resolution at its sole discretion.
3.3. Decisions made by EN-GATE ACADEMY OF ENGLISH LANGUAGE LLP regarding such complaints shall be final and binding.

4. Third-Party Services

4.1. Certain services may be delivered through or in collaboration with third-party educators, platforms, or service providers.
4.2. Where applicable, users may be required to refer issues directly to such third parties if the matter falls within their operational scope or warranty.
4.3. EN-GATE ACADEMY OF ENGLISH LANGUAGE LLP shall not be liable for delays, deficiencies, or failures attributable to third-party service providers.

5. Refunds

5.1. Refunds shall be granted only in exceptional circumstances and solely at the discretion of EN-GATE ACADEMY OF ENGLISH LANGUAGE LLP.
5.2. If a refund is approved, the same shall be processed within 9-15 business days from the date of approval.
5.3. Refunds, where applicable, shall be made only to the original mode of payment.

6. Amendments

6.1. EN-GATE ACADEMY OF ENGLISH LANGUAGE LLP reserves the exclusive right to amend, modify, or update this Policy at any time without prior notice.
6.2. Continued use of our services after such amendments constitutes acceptance of the revised Policy.


Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to
perform an obligation under these Terms if performance is prevented or delayed by a force majeure
event.


These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and
construed in accordance with the laws of India.


All disputes arising out of or in connection with these Terms shall be subject to the exclusive
jurisdiction of the courts in New Delhi , Delhi


All concerns or communications relating to these Terms must be communicated to us using the
contact information provided on this website.

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